For example, if you installed an extension that changed the the preference to false and you later uninstalled the extension, mailto actions won't work in Firefox ( see below). If you click on a "mailto" link, or if you select "Email Link" from the Firefox menu ("Send Link" in Firefox 15 and below) and nothing happens, try these solutions:Ī preference setting may have been modified that is preventing Firefox from opening your mail application. Note: If you have "Use Yahoo! Mail" as your selected mailto action in the Firefox Applications window and mail actions don't work correctly, see bugs 426280. To remove an entry from the list, select it and click the "Remove" button. If you want to use a Webmail service that is not listed, Firefox extensions to launch Webmail are also available.Ĭlicking "Application Details." opens the "Application details" window, where mailto actions that can be used in place of the default mail program are listed. In addition to installed mail programs, Webmail services (Yahoo! Mail and Gmail) can also be selected. "Use Mozilla Thunderbird" will then be listed as the "mailto" action and will remain listed as an option in the drop-down menu, even if you later change the mailto action to one of the other listed options. On Windows, for example, if you want to use Mozilla Thunderbird and it isn't listed, click "Use other.", browse to the folder where Thunderbird is installed (usually C:\Program Files\Mozilla Thunderbird) and select "thunderbird.exe".
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